Integrated Social Listening For Better Business Decisions
Powerful. Integrated. In real-time.
Social media can be a noisy space. As it becomes more important in your communications strategy, it’s essential to listen for a story that might be brewing – our integrated Social Listening capabilities put you in control.
With industry-leading data coverage and comprehensive range of analytics, Isentia tools provide brands with a competitive edge.
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Make social media listening a stronghold of your communications blueprint.
Unlock powerful audience data with Isentia’s Social Listening software and evaluate the effectiveness of your campaigns.
We combine historical and live conversational and behavioural data across a huge spectrum of data sources – from Facebook & Instagram to TikTok, Reddit and more.
Gain valuable insights on the topics you care about to measure trends & communities.
Global Expertise with Local Market Approach: Strong understanding of the media landscape
Data Coverage: Comprehensive range of media sources (print, online, social, broadcast).
Social + Mainstream + Search + 1st Party Data
In-platform analysis with customizable reports and charting
Data processing with the latest machine learning and AI capabilities
Flexible reporting options, including KPI – Sentiment and Trends
Data enriched with customised AI-models (on top of OpenAI and Google’s base LLMs) and in-platform segmentation
Expertise in social listening + audience segmentation + Influencer identification + Media Contact Database
Measure your social media reach
Power your communication strategy with actionable social listening services from local and international sources.
We make the vast and complex world of social media simple. With higher volumes of content, our deep suite of charts provides the perfect place to understand social media trends and act on them.
Social Listening within your Daily Briefing
We understand the complexity of communications, and the importance of getting you relevant social listening data, in an easy-to-read format.
Our comprehensive Daily Briefing includes social media monitoring in a digital format, plus media coverage from online and broadcast outlets. Using a combination of technology and humans in the loop, we deliver a curated view of the news relevant to your organization, at a time and frequency that suits you.
Awards and recognition
In direct competition with global agencies, dedicated research companies and ANZ competitors, we have won the most prestigious research and innovation awards.
Winner of 5 AMEC Awards in 2022
- Gold – Best use of integrated communication measurement/research
- Silver – Plain language award for simplicity in campaign effectiveness measurement and reporting
- Silver – Most effective planning, research and evaluation in public and not-for-profit sectors
- Bronze – Most impactful client recommendations arising from a measurement study
- Bronze – Most effective planning, research and evaluation in consumer communications
Consecutive AMEC Winner From 2014 – 2022
Google Cloud Customer Award 2021 – Media and Entertainment
AFR Boss Most Innovative Companies Award 2017, 2018, 2021 – Most Innovative Companies
We use technology to deliver the speed, intelligence and solutions clients need, however it’s through our talented people that innovation and game-changers come to life. We bring only the best press clippings service to your organisation.
Experience the difference when working with a client-focused media intelligence team that truly understands your business.
