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Integrating Social Listening For Better Business Decisions

Powerful. Integrated. In real-time.
Social media can be a noisy space. As it becomes more prevalent in your communications strategy, it’s essential to listen for a story that might be brewing – our Integrated Social Media Listening capabilities will put you in control.

With its industry-leading data coverage and comprehensive range of analytics, Isentia tools provide brands with a competitive edge.

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Make social media listening a stronghold of your communications blueprint.

Leverage your conversations with Isentia’s social listening software and evaluate the effectiveness of your campaigns.

Monitor your digital media coverage and build loyal relationships with your audience and influencers, all on your fingertips.

The world of media is vast; Isentia’s market-leading technology sorts through the endless volume of social data to find the content you need to see.

Print monitoring and coverage

  • Bring social media listening into your strategy.

  • Find out audience perception on your monitored topics

  • Social media intelligence what’s being said about your brand

  • Identify influencers, discover top voices

  • Deep-dive into Facebook reactions

  • See what’s driving engagement

  • Double down on your most shared content

  • Transform analytics into action

Measure your social media reach

Power your communication strategy with actionable social media listening services from local and international sources.

We make the vast and complex world of social media simple. With higher volumes of content, our deep suite of charts provides the perfect place to understand social media trends and act on them.

Measure Social Media Monitoring

Social media monitoring within your Daily Briefing

We understand the complexity of communications, and the importance of getting you relevant social media monitoring, in an easy to read format.

Our comprehensive Daily Briefing includes all the social media monitoring in digital format, plus media coverage from online and broadcast outlets. Using a combination of technology and humans in the loop, we deliver a curated view of the news relevant to your organisation, at time and frequency that suits you.

press clippings from an award winning company

Awards and recognition

In direct competition with global agencies, dedicated research companies and ANZ competitors, we have won the most prestigious research and innovation awards.

Winner of 5 AMEC Awards in 2022 

  • Gold – Best use of integrated communication measurement/research
  • Silver – Plain language award for simplicity in campaign effectiveness measurement and reporting
  • Silver – Most effective planning, research and evaluation in public and not-for-profit sectors
  • Bronze – Most impactful client recommendations arising from a measurement study
  • Bronze – Most effective planning, research and evaluation in consumer communications

Consecutive AMEC Winner From 2014 – 2022

Google Cloud Customer Award 2021 – Media and Entertainment

AFR Boss Most Innovative Companies Award 2017, 2018, 2021 – Most Innovative Companies

We use technology to deliver the speed, intelligence and solutions clients need, however it’s through our talented people that innovation and game-changers come to life. We bring only the best press clippings service to your organisation.

Experience the difference when working with a client-focused media intelligence team that truly understands your business.