Best-in-class experience, people and technology

We’re more than software, dashboards, bells and whistles…

We start by getting to know your organisation, your goals and your audiences

We tailor an approach so you feel like you’ve just expanded your team. Our aim is to understand how your organisation operates so we can create a strategy that meets your objectives.

Watch us get to work. We’ll set up everything and get you started right away. Whether it’s getting set up on the Isentia platform, creating a meaningful Daily Briefings service for your entire organisation, or a kick-off session to understand your Insights needs – we’ll be your guide along the way so you know what to expect and when, with the best customer experience from day one.

The Isentia team has a great understanding of ATEED’s business and work as an extension of our team – their support is invaluable to us Duncan Croft Head of Communications & Media
ATEED

Design your experience

We work with you to create bespoke solutions that best meet your specific needs.

Our products and services power everything from Insights research projects to always-on-media intelligence, crisis management, as well as media and brand tracking.

Above all, we work together to propel your business forward.

Powered by technology, inspired by people

We use technology to deliver the speed, intelligence and solutions clients need, but it’s our talented people who bring innovation to life. From technical architecture specialists and machine learning experts to client success managers and UX designers, everyone at Isentia is working to deliver for you.

When you work with us you don’t just get a login, you get a team that’s local, dedicated to you and ready to help when that cyclone hits or when there’s a milk recall – whatever it is, we’re there.

Isentia helped our organisation to analyse and evaluate all media coverage received up to, during and post the largest event to be held in Australia in over a decade. The insights allowed us to identify key media markets, customise messaging and track sentiment. It was a valuable platform to track how GC2018 was being perceived in market by media, business and consumers, all of which assisted with high-level business decisions. Lara McKay General Manager Communications & Marketing
Gold Coast 2018 Commonwealth Games Corporation (GOLDOC)

Better experiences start with research

We consider you, every step of the way. By talking to our clients and understanding underlying motivations, needs, and challenges you face, we can deliver greater value faster, and continuously improve our offering change over time.

We give you a voice and the opportunity to contribute to the future roadmap with exclusive advisory boards, workshops and beta programs run by our Client Experience team.

The Isentia team has gone above and beyond to provide *SCAPE with comprehensive coverage of the established, and emerging categories and modes of youth engagement. The insights have been invaluable to the team in carrying out their various programmes and also to the management in terms of identifying future areas of development in the youth scene. Kudos to Isentia for their thorough research, personalized service, and professionalism in attending to all our requests. Haslina Hassan *SCAPE Strategic Planning

Help when you need it

Our dedicated support team is only a few clicks away. If you need any support, we are more than happy to help.

Contact our support team

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